Scheduling Coordinator
Job in
Canton, Norfolk County, Massachusetts, 02021, USA
Listed on 2026-07-23
Listing for:
Home Care Association of America
Full Time
position Listed on 2026-07-23
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep
Job Description & How to Apply Below
Home Care Association of America - - Responsibilities:
Answer all phone calls outside of regular office hours (weekdays: 4:30pm-8:00am; weekends or holidays: 8:00 am-8:00 am);
Politely and efficiently resolve any client service issues, scheduling issues or adjustments;
Serve as “jump and run” caregiver in times where you are unable to fill shifts;
Monitor our on-call email for any missed clock-ins / outs and voicemails;
Track all incoming calls, missed check-ins, and voicemails in the on-call log; responding to each as needed
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