IT Procurement Category Manager

Who We Are

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Health is a leading not‑for‑profit health and well‑being organization dedicated to delivering high‑quality, affordable healthcare. Serving nearly 2 million members, we build on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions.

We have a long‑standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.

Perform vendor/vendor management activities across Indirect Categories. The IT Procurement Category Manager provides core expertise in the four process domains (Performance Management, Financial Management, Relationship Management, and Risk Management) in support of sourcing and contract execution life cycles. The Category Manager is responsible for managing the strategic relationships of vendors with a primary goal of driving outcomes from the vendor base that achieve optimum value for Point
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Health, and mitigating future potential risks, while supporting analysis and reporting of vendor performance to the appropriate stakeholders.

• Contract Review, Modification, Negotiation
  • Work with business owners and the legal department to create and negotiate vendor contracts.
  • Drive meaningful cost savings and extract maximum value from Point
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    Health vendor base via negotiations on price, service levels, efficiency, payment terms, etc., while working with Legal, business owners, and other impacted departments (Security, Privacy, Compliance, etc.).
  • Perform project management of contractual process from vendor selection through contract execution.
  • Coordinate business, procurement and legal objectives for the business requirement, costs, quality, risk, etc.
  • Prepare and maintain project plans, milestone schedules, and related schedules.
• Competitive Bidding, Negotiations and Cost Reduction Initiatives
  • Follow all policies and procedures regarding the sourcing, selecting, and managing vendors.
  • Develop Request for Information/Proposal (RFI/RFP) documents in coordination with the appropriate project leader.
  • Manage the RFI/RFP process, acting as the main point of contact with vendors and business owners.
  • Synthesize RFI/RFP responses into meaningful, actionable summaries.
  • Build and utilize scorecards for the basis of vendor award.
  • Collaborate with Business Owners to recommend the best vendor to meet business needs.
  • Identify and include certified diverse suppliers in all competitive bidding events, in support of Point
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    Health’s economic inclusion goals.
• Vendor Relationships & Performance Measurements
  • Measure and track vendor performance to ensure appropriate service levels are maintained with key vendors.
  • Provide feedback on performance, seek continuous improvement and innovation.
  • Work with vendors and key stakeholders to manage vendor performance and develop new capabilities.
  • When performance issues emerge, identify root causes and work with internal and external stakeholders to drive efficient resolution.
  • Identify profit improvement opportunities beyond sourcing, such as demand management, process improvements, insource vs. outsource innovation, etc.
  • Regularly monitor the market for category leading practices and demand/supply shifts such as vendor consolidation, technology innovations, etc.
  • Implement strategies to best manage the vendor base for categories in scope, reviewing vendors against contracted obligations/service levels and business expectations.
• Project Management
  • Provide project management experience in situations where vendor participation is a key component to successful project implementation.
• Other projects and duties as assigned.

• BS/BA degree in Business Administration, Supply Chain, Finance, or a related field (preferred).

• 5–8 years…