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Customer Service Rep Customer Success Mgr./ CSM

Customer Experience Guide — Product Demos & Delivery

Job in Canton, Norfolk County, Massachusetts, 02021, USA
Listing for: Rivian
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
An innovative electric vehicle company is seeking a Product Guide III to provide an exceptional customer experience in Massachusetts locations. In this role, you will engage with customers, manage expectations, and enhance loyalty through personalized interactions. Successful candidates will have customer service experience, strong communication skills, and the ability to work flexible hours including some evenings and weekends. The position offers a competitive hourly wage along with a comprehensive benefits package.
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