More jobs:
MSP Engineer
Job in
Canton, Norfolk County, Massachusetts, 02021, USA
Listed on 2026-02-11
Listing for:
Elevate Technology Solutions
Full Time
position Listed on 2026-02-11
Job specializations:
-
Engineering
Systems Engineer -
IT/Tech
Systems Engineer
Job Description & How to Apply Below
Elevate Technology Solutions is seeking a MSP Engineer / Network Systems Engineer to support our Managed Services (MSP) clients. This is a hands‑on, client‑facing role for a technically strong engineer who enjoys problem‑solving, working across diverse environments, and delivering high‑quality IT support.
The ideal candidate is organized, motivated, and communicates clearly with both technical and non‑technical users. You will be responsible for supporting server, desktop, and network environments across multiple client organizations.
What You’ll Do- Provide hands‑on technical support for MSP clients across server, desktop, and network environments
- Administer and support Microsoft 365 and Windows Server infrastructure
- Troubleshoot and resolve complex desktop, server, and network issues
- Support firewall, backup, and security solutions across client environments
- Work directly with end users and client stakeholders, providing clear communication and timely resolution
- Assist with system builds, upgrades, migrations, and ongoing maintenance
- Participate in documentation, standardization, and continuous improvement efforts
- 5+ years of experience in IT systems, network administration, or MSP environments
- Strong customer service and communication skills
- Proven ability to work independently and manage multiple client issues
- Microsoft 365 (O365) administration
- Windows Server administration (2008–2019), including Exchange and Terminal Services
- Active Directory administration
- Microsoft Office (2010–2019)
- Endpoint security and antivirus solutions (VIPRE, Kaspersky)
- Backup solutions (Symantec Backup Exec, Acronis)
- Remote support tools (Log Me In Central, Log Me In Rescue)
- Malware removal and remediation tools (Malwarebytes, Combofix, Super Anti Spyware , etc.)
- Firewall technologies (Sonic Wall, Cisco, Juniper)
- Network systems management and troubleshooting
- LAN/WAN technologies and applications
- IP addressing, subnetting, and network design
- Router interfaces and internal components
- Desktop and laptop design, build, deployment, and troubleshooting
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