Senior Director of Enterprise Solutions; D365 CE​/Power Platform

Senior Director of Enterprise Solutions (D365 CE / Power Platform)

Canton, MA – 5 Days Onsite

180,000 – 210,000 3 Weeks PTO 401K Medical, Dental & Vision

Reporting to the CFO

An established and growing global engineering manufacturer is seeking a Senior Director of Enterprise Solutions to own and drive the organisation’s Dynamics 365 CE and Microsoft Power Platform strategy.

This is a senior leadership position with direct visibility to the CFO and responsibility for leading enterprise-wide CRM, automation, and digital process transformation. You will manage a team of three within a broader IT function of nine and play a critical role in aligning business operations with scalable Microsoft solutions.

This role is both strategic and hands‑on. You will define the roadmap, governance, and long‑term vision for D365 CE and Power Platform while also ensuring effective delivery, user adoption, and system optimisation.

• Own and lead the enterprise D365 CE and Power Platform strategy
• Translate business processes into scalable CRM and automation solutions
• Develop and manage a multi‑year D365 CE / Power Platform roadmap aligned to business priorities and budget
• Partner with senior stakeholders across sales, distribution, finance, and operations
• Prioritise and deliver CRM, workflow automation, and data initiatives
  
  Drive efficiency improvements using Power Apps, Power Automate, and reporting tools
• Establish governance standards for data entry, security roles, access controls, and compliance
• Improve CRM data quality and system usage across the organisation
• Lead user training and drive adoption of Microsoft tools
• Ensure alignment between CRM, ERP, and other enterprise systems

• Direct management of 3 team members
• Part of a 9‑person IT function
• Executive‑level stakeholder exposure
• Strategic ownership of enterprise CRM and automation capability

• Bachelor’s degree in MIS, Engineering, or related field
• 10 years leading enterprise applications or systems
• 5 years within sales, distribution, or similar industries (food industry experience preferred)
• Strong expertise in Dynamics 365 CE, Microsoft Power Platform, SharePoint, and ERP systems (Prelude ideal)

• Proven experience designing and delivering D365 CE / Power Platform strategies
• Strong understanding of CRM best practices, governance, and data standardisation
• Experience leading digital delivery or enterprise applications teams
• Knowledge of Microsoft cloud security, compliance, and data privacy
• Hands‑on Power Platform capability (apps, automation, reporting)
• Strong stakeholder communication and executive presence
• Continuous improvement mindset with a practical approach to delivery

This is a high‑impact position offering:

• Executive visibility and influence
• Ownership of enterprise CRM and automation strategy
• The opportunity to shape digital transformation in a growing global organisation
• A leadership role with both strategic and operational scope

If you are a senior Microsoft enterprise leader ready to take full ownership of CRM and Power Platform strategy within a scaling organisation, this is a career‑defining opportunity.