Technical Training Specialist; Hybrid

Technical Training Specialist (Hybrid)

We currently have an opportunity for a Technical Training Specialist to join our Operations team located in our Canton, MA, Boston, MA or Farmington, CT office on a hybrid schedule. The Training Specialist consults with business units/customers regarding employee capabilities and learning requirements and utilizes a variety of media to develop and deliver training solutions which support achievement of operational and functional goals.

• Advise business partners in determining appropriate instructional goals and objectives.
• Selecting and/or developing appropriate instructional strategies using blended solutions.
• Builds and delivers programs/curriculum utilizing a variety of media and applying adult learning and instructional design principles.
• Design and deliver workshops and seminars.
• Leading the planning, analysis, design, development, deployment and evaluation processes of learning materials.
• Conducting demonstrations and distributing/facilitating use of interactive materials to employees and customers.
• Gathers and analyzes customer feedback and program evaluations to modify content as appropriate.
• Developing tools to review materials and learner performance, and proactively recommend improvements.

The expertise you bring:

• Bachelor US degree or equivalent.
• 3 to 5 years of work-related experience.
• Preferably including classroom experience.
• Candidates must be prepared to show samples of personally designed training programs/material.
• The ability to effectively work in and lead projects in a team environment is a must.
• Excellent communication and demonstrated project management skills.
• Excellent presentation and customer relation skills.

Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The typical base salary range for this position is: $68,000 - $96,000; for candidates located in San Francisco, CA;
Washington DC; our Massachusetts based offices and the New York City metro area, the base salary range is $86,000 - $100,000. In addition to base salary, full time employees are also eligible for bonus potential and a full range of benefits to include but not limited to:

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.