Senior Privileged Access Management Specialist -IT; Hybrid

Senior Privileged Access Management Specialist
-IT (Hybrid)

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It's our promise to you.

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that's aligned to our targeted customer groups.

Intact's Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

The opportunity

We currently have an opportunity for a Senior Privileged Access Management (PAM) Specialist to join our Corporate IT team based in our Farmington, CT;
Canton, MA;
Boston, MA or Raleigh, NC offices on a hybrid schedule. The Senior PAM Specialist is a key member of the Identity & Access Management organization responsible for overseeing the policies, controls, and technologies governing privileged accounts and elevated access across the enterprise. The role is responsible for engineering, administering and improving the enterprise PAM program. It has accountability for the full lifecycle of privileged identities, implements technical controls to safeguard high-risk accounts, acts as the lead for major PAM platform initiatives, and partners with technology and business teams to ensure secure, compliant access to critical systems.

This role serves as a subject matter expert for PAM processes across all technical platforms, supporting regulatory compliance, driving automation initiatives, and ensuring enforcement of least‑privilege principles. The position requires advanced technical expertise not only in PAM but also Identity and access management, strong analytical skills, and the ability to partner across security, infrastructure, audit, and application teams to maintain a secure and compliant privileged access ecosystem.

Some of the Senior Privileged Access Management Specialist responsibilities include but are not limited to:

• Design, implement, and manage the enterprise PAM solution (e.g., password vaulting, session monitoring, credential rotation, credential relationship, and privileged access integrations with applications).
• Maintain, upgrade, and optimize PAM infrastructure and integrations across on‑prem, cloud, and SaaS environments.
• Ensure secure onboarding and lifecycle management of privileged accounts, service accounts, and application credentials.
• Lead governance of privileged access processes, including periodic access certifications, entitlement reviews, break‑glass monitoring, and elevated-access lifecycle controls.
• Develop and manage PAM dashboards, KPIs, and reporting to measure control effectiveness, highlight risk trends, and ensure compliance with internal policies and regulatory requirements (SOX, NYDFS, etc.).
• Identify, document, and track PAM‑related issues; drive remediation efforts to closure in partnership with technology and application teams.
• Design and implement automated solutions for privileged access reporting, session monitoring, vaulting operations, and exception management using Power Shell, Python, SQL, or workflow tools.
• Serve as SME for PAM platforms such as Beyond Trust, T MS Entra Privileged Identity Management (PIM), or equivalent technologies.
• Oversee integration of PAM controls with enterprise systems, directories, cloud platforms, and critical applications; support onboarding of new privileged accounts and systems.
• Conduct trend analysis on PAM data to identify anomalies or unusual access patterns and escalate for investigation.
• Provide advanced Tier II–III troubleshooting for privileged access failures,…