Field Operations Associate - 1st Shift

What You Will Do

As a Field Operations Associate, you will compile and inspect incoming/outgoing kits for compliance with specifications and usage, and make medical device deliveries.

• Inspect products and keep a record of damaged, defective, shortages of, movement of, and expired products using computer systems.
• Check inventory records to determine availability of requested products.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Confer with distribution, sales, shipping, warehouse, or common carrier personnel to expedite or trace deliveries.
• Investigate customer complaints and track service levels/problem solve any discrepancies.
• Work with internal resources for alternative product obtainment (e.g., loaner bank, other warehouses, consignments).
• Organize, retrieve, or place goods from/into stock received via multiple sources.
• Load, unload, or stack containers, materials, or products while checking for sterility, missing/broken implants & instruments.
• Deliver equipment to customer sites and arrange merchandise for transport (on delivery and return).
• Advise supervisor when repairs or extensive maintenance are required for the company vehicle.

• 1st Shift: Mon – Fri, 7am – 3:30pm
• Overtime based on business needs.
• On‑call rotation, required.

• High School Diploma or GED.
• Two (2) years’ relevant work experience.
• Possess a valid driver’s license with no restrictions.
• Ability to lift, push, pull, and carry up to 50 lbs.
• Ability to work flexible hours, as needed to support the business needs, including weekends, evenings, and holidays as needed.
• Participate in on‑call rotation.

• Warehouse/inventory control experience in a fast‑paced environment.
• Medical/hospital experience.

Pay rate will not be below any applicable local minimum wage rates.

$28.70 per hour plus bonus eligible + benefits.

Health benefits include:
Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include:
Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short‑term disability insurance.

Depending on customer requirements, employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.