Quality Engineering Analyst; Hybrid

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.

Who we are

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.

Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

The opportunity

We currently have an opportunity for a Quality Engineering Analyst to join our IT team in our Canton, MA;
Boston, MA;
Farmington, CT;
Raleigh, NC offices on a hybrid schedule. The Quality Engineering Analyst must have 3-5 years of experience in manual and test automation who is eager to explore, adopt, and implement AI‑driven testing approaches. This role is ideal for a quality engineer who has a strong automation foundation and is motivated to evolve traditional testing practices using modern AI and intelligent automation techniques.

Some of the Quality Engineering Analyst responsibilities include but are not limited to:

Principal Duties and Responsibilities

• Maintain manual and automated test frameworks for web and API applications.
• Participate in test planning, estimation, and release activities.
• Execute and enhance functional, regression, integration, and smoke tests.
• Collaborate with cross‑functional teams to understand requirements and define test strategies early in the SDLC.
• Identify opportunities to leverage AI/ML‑based testing tools to improve test coverage, defect detection, and execution efficiency.
• Analyze test results, identify root causes, and clearly document defects with actionable insights.
• Contribute to CI/CD pipelines by integrating automated tests into build and deployment workflows.
• Promote quality, best practices and continuous improvement within the QE team.
• Contribute to documentation, standards, and continuous improvement initiatives.
• Ability to demonstrate analytical, decision making, problem solving, and organizational skills.
• Must be able to communicate professionally and effectively using oral and written
• Must be able to work both independently, as a member of a team, and have the ability to interact
• with a diverse group of individuals.
• Demonstrate proficiency with computer software including Microsoft Office suite and other
• systems utilized by the department.
• Must maintain a high level of accuracy and follow-through on commitments.
• Requires the ability to maintain confidential information.
• Capable and willing to adopt to changes as needed.
• Ability to follow work instructions as directed.
• Ability to stay focused and productive during required working hours.
• Respond to internal and external clients as established by department guidelines.
• Ability to travel when the position requires.

The expertise you bring

• Degree in computer science
• 3–5 years of hands‑on experience in QE /test automation
• Familiarity with Property/Casualty or Specialty insurance preferred.
• Experience with automation tools/frameworks such as Selenium, Playwright, Cypress, or similar
• Solid understanding of software testing fundamentals, test design techniques, and SDLC/STLC
• Experience testing web applications and APIs…