Assistant Security Manager

Job Specifications

Title: Assistant Security Manager

Environment: Corporate Healthcare

Location: Canton, MA (Free On‑Site Parking)

Schedule: Monday–Friday, 7:00 a.m.–3:00 p.m.

Additional Requirements: Flexibility to work off‑hours as needed (nights, weekends, etc.)

Pay: $25.00/hour

• Supervises Security Officers, Lead Officers, and other assigned personnel across one or more client posts; ensures post orders are followed, rounds are completed, and required reports are submitted

• Responds to emergencies by notifying appropriate authorities and client representatives

• Coaches and disciplines staff as appropriate; consults with management and documents all actions

• Trains Security Officers and reviews post orders and assignment details with team members

• Assists with payroll and personnel submissions

• Ensures adequate staffing and coverage for all posts in coordination with management

• Prepares, files, and submits required reports

• Conducts scheduled post inspections and meets with staff to outline tasks and expectations

• Meets with client representatives as needed to ensure security requirements are met and to maintain strong customer service

• Performs supervisory duties in accordance with company policies and applicable laws, including interviewing, training, assigning work, evaluating performance, and making hiring or termination recommendations

• May perform Security Officer duties as needed in accordance with post orders and company policy

• High School Diploma or GED required

• Minimum of 2 years of related experience, or an equivalent combination of education and experience as determined by the company

• Minimum 2 years of retail experience preferred

• Ability to meet and maintain any required state, county, or municipal security licensing

• Knowledge of security operations, including patrol, inspection, and response

• Understanding of supervisory practices and procedures

• Ability to motivate and direct staff effectively

• Familiarity with security and safety devices and controls

• Ability to learn quickly and follow written, verbal, or diagram-based instructions

• Strong scheduling and organizational skills

• Ability to maintain professionalism under pressure

• Strong customer service orientation

• Effective interpersonal skills with the ability to interact across diverse cultures and social levels

• Ability to write routine correspondence, logs, and reports

• Adaptability to various sites and changing post procedures

• Courteous and professional telephone manner

With or without reasonable accommodation, candidates must be able to perform all essential functions. Job demands include:

• Maintaining composure when interacting with authorities, executives, clients, staff, and the public, including during urgent or high‑pressure situations

• Potential exposure to stressful encounters, such as addressing unauthorized individuals

• Successful completion of background checks, reference checks, drug testing, and behavioral assessments, as required

• Ability to direct and discipline staff in a positive and professional manner

• Ability to work overtime without advance notice

• Handling multiple tasks simultaneously

• Use of computers, keyboards, and basic operating controls

• Clear communication skills for reporting, directing others, and interacting with clients

• Frequent sitting, standing, and walking, including climbing stairs and navigating uneven terrain

• Occasional reaching, stooping, kneeling, crouching, or crawling

• Frequent lifting/moving up to 10 lbs; occasional lifting up to 25 lbs

• Ability to maintain visual focus at various distances

• Regular use of a vehicle for job duties

• Occasional exposure to physical or stressful activity

• Possible exposure to inclement weather or environments requiring protective gear

• Handling sensitive and confidential information responsibly

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