Building Automation Service Specialist

Building Automation Service Specialist I

Job

Posted since: 05-May-2026

Organization:
Smart Infrastructure

Field of work:
Company

Job type:
Full-time

Employment type:

Permanent

• Canton, Massachusetts, United States of America

• Execute digitalization and standard service operations strategies.
• Base in Cambridge, MA (single-site support) and commute from Arlington, Somerville, Waltham, Newton, Medford, and surrounding Metro Boston communities.
• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel.
• Follow safety requirements as outlined by Siemens and customers and successfully complete assigned training as outlined in the training path.
• Follow mandatory policies, procedures, and standards, coordinate with contractors on job sites, maintain tools and test equipment.
• Support after hours during on-call rotation, respond to service calls (emergency and on-site) as assigned; perform repairs on all automation system types.
• Be responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules.
• Maintain complete and accurate documentation of services performed and generate reports within Siemens tools.
• Provide instructions to customer personnel regarding proper system operations and assist with training.
• Identify and report system discrepancies, suggest system upgrade opportunities, assist in pricing of repairs and upgrades to existing agreements, and perform system checkout and startup on projects.
• Work overtime when needed (compressed schedule performance may be required to meet commitments).
• Receive off‑site training based out of Buffalo Grove, IL and virtually.
• Participate in job site final walk and/or final completion for systems‑to‑service turnover on assigned jobs; perform other duties as assigned.

• 2+ years of experience servicing electronic control or HVAC equipment.
• Electro‑mechanical experience (either in a previous role or through education); user PC/software skill and electronic diagnostics equipment (e.g., multimeter).
• Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high‑lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions.
• Must be able and willing to use hand tools, laptop, email, smartphone, and tablet as well as carry and move equipment and tools weighing up to 75 pounds unassisted.
• Experience with Microsoft Office (Word, Excel, Outlook).
• Ability and willingness to work overtime when needed.
• Must be 18 years of age and possess a valid driver’s license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program.
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.
• High school diploma or state‑recognized GED.

• 3+ years of experience installing and servicing electronic control or HVAC equipment.
• Knowledge of building automation systems, PLCs, HVAC, electrical concepts, network diagnostics, and building operations.
• Engineering and programming (PLC or BMS) background.
• Knowledge of building system communication protocols (BACnet, Modbus, TCP/IP).

Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here:  The pay range for this position is $58,976 – $101,102 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender…