Retail Lead Generator

Andy's Statewide Heating & Air Conditioning is seeking a Retail Lead Generator to engage shoppers in retail store locations and generate high-quality leads for residential HVAC services. In this customer-facing role, you will proactively approach customers, start friendly conversations, and identify homeowners interested in heating, cooling, or indoor air quality solutions. You'll capture accurate contact information, schedule in-home consultations, and educate customers on our services and promotions.

This role requires strong communication skills, a professional appearance, reliability, and comfort working on your feet. Training on HVAC basics and sales techniques is provided, with growth potential into sales or field roles.

Responsibilities

• Engage retail shoppers to introduce HVAC products and services
• Identify potential customers and qualify leads based on homeowner status and needs
• Collect accurate customer contact information and document leads
• Schedule in-home consultations or service appointments
• Explain basic HVAC solutions, promotions, and financing options as trained
• Maintain professional appearance and customer-friendly demeanor
• Meet or exceed daily and weekly lead generation targets
• Collaborate with sales and marketing teams to improve lead quality
• Follow company safety and conduct standards in retail environments
• Provide feedback on customer trends and store traffic to supervisors

Required Skills

• Customer engagement
• Lead generation
• Basic sales techniques
• CRM or lead tracking tools
• Verbal communication
• Active listening
• Time management
• Retail merchandising awareness
• Basic HVAC knowledge
• Scheduling and appointment setting