Electrical Field Engineer , Field Engineering

Job Description

As an Amazon Critical Infrastructure Engineer, you will provide full life‑cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go‑to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams.

• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad‑hoc training, complex operating procedure reviews, including critical equipment, and event support.
• Own the conceptual design for existing data center upgrades and design solutions, which add capacity, improve availability, increase efficiency and sustainability.
• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
• Develop innovative solutions for AWS’s data centers.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering audits including on‑site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.
• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.

As an ideal candidate you:

• Possess strong engineering judgment and are able to provide recommendations despite uncertainty/ambiguity.
• Are detail and data oriented.
• Have experience solving problems with engineered solutions.
• Have experience managing engineering projects and consultants.
• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers).
• Are adaptable and inclined to get into the field to see things up close.
• Excited about a mix of office and field work.

• Bachelor’s degree in Electrical Engineering or a related field.
• NETA or ASHRAE certification or commissioning specific education courses.
• Knowledge of critical data center mechanical and electrical equipment.
• Knowledge of Microsoft Office including Outlook, Word, and Excel.
• Experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers.

• Knowledge of building codes and regulations for your region.
• Knowledge of commercial or industrial power systems or mechanical systems.
• Experience carrying design concepts through exploration, development, and into deployment or mass production.
• Experience using a variety of web‑based and other software tools for calculation and data processing.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We work on the most challenging problems with thousands of variables impacting the supply chain and are looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

We collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost.

Benefits include health insurance, 401(k) matching, paid time off, and parental leave.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit the accommodations page.