Network Deployment Technician, DCC Communities

Overview

AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimal supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in developing automated and scalable network solutions.

• Scale support for several data center locations and assist with capacity management on a day-to-day basis.
• Collaborate with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.
• Leverage experience supporting large-scale, enterprise-grade networks, including network implementation and troubleshooting.
• Provide management and support of AWS’s network infrastructure, establish and follow best practices, and refine operational procedures.
• Manage work and priorities through ticketing systems and workflows to complete customer requests and projects.
• Collaborate with stakeholders to remove project obstacles and troubleshoot networking, routing, and interconnectivity issues (including patch panels and patch cords).
• Specify power and cooling requirements and ensure hardware racking/stacking is completed for new equipment.
• Participate in the migration, basic configuration, and rollout of new or upgraded hardware.

Travel within and outside of the regional work area is required. A reliable personal vehicle and valid driver's license are needed as company transportation is not provided.

• 1+ years of computer networking experience
• 1+ years of Linux operating systems experience
• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Experience in computer networking
• Experience working with Linux operating systems
• Ability to lift and rack equipment up to 40 pounds
• Experience with computer hardware troubleshooting and repair

• Ability to work in cramped spaces or elevated locations while following health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
• Industry-standard certification (CompTIA, CCENT, or Network+) or relevant experience
• Experience with network troubleshooting tools (telnet, tracert, iperf, packet capture tools) or experience in managing/troubleshooting networks
• Knowledge of networking protocols such as HTTP(S), DNS, and TCP/IP

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We value diversity and inclusion and encourage candidates to apply even if they do not meet all preferred qualifications. AWS offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. For more information, visit the AWS benefits page.

We are an equal opportunity employer and do not discriminate on protected veteran status, disability, or other legally protected status. If you require workplace accommodations during the application or hiring process, please visit the AWS accommodations page.

Base salary ranges are listed with location and may include sign-on bonuses and restricted stock units. Final compensation is determined based on experience, qualifications, and location.