Engineering Operation Technician

Overview

Join our dynamic team and become a critical guardian of technological infrastructure. As a Data Center Engineering Technician, you will maintain the heartbeat of mission-critical technology infrastructure to ensure seamless operations and high uptime. This role supports data centers and the servers, storage, networking, power, and cooling equipment that keep AWS customers connected to the cloud.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring work aligns with established practices, procedures & local legislation
• Work schedule changes depending on site needs; shifts can be up to 12 hours and may rotate on a predefined schedule; some locations have on-call rotations
• Role may support more than one location/site

• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, and work above shoulders
• Grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

This role acts as Amazon’s front line for hands-on electrical and mechanical equipment preventative maintenance and troubleshooting. You will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators, three-phase electrical systems (switch gear, UPS units, PDUs, wet cell batteries, and related systems), as well as mechanical systems such as CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps and motors.

You will also support fire/life safety, building automation systems, and general facilities equipment.

Diverse Experiences: AWS values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. The team welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world’s most comprehensive cloud platform. We pioneered cloud computing and continue to innovate, powering customers from startups to Global 500 companies.

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people. Our culture supports bold ideas and collaboration.

We strive to raise our performance bar and provide knowledge-sharing, mentorship, and career development resources to help you grow as a professional.

We value work-life harmony and strive for flexibility in our working culture to support personal commitments.

1+ years of electrical or mechanical experience; 1+ years’ experience with Microsoft Office products; 2+ years of data center experience;
Technical (Military/Trade School) training;
Associate or higher education in related field.

Amazon is an equal opportunity employer and does not discriminate on protected status. If you require a workplace accommodation or adjustment during the application and hiring process, please review the accommodations information at the Amazon careers site. For benefits information, see the AWS benefits overview provided by Amazon.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. The starting pay range is USA, MS, Canton - 28.00 - 50.00 USD hourly.