Cluster Security Manager, DC security

Cluster Security Manager

Amazon Web Services (AWS) provides storage, compute and other solutions to customers, globally. Our customers trust, and expect us to protect their data with impeccable physical security, continually evolving security practices to mitigate risk. Datacenter Security Team provides physical security solutions to protect AWS personnel, AWS facilities and information of our customers.

For the Cluster Security Manager (CSM) role the AWS Datacenter Operations Physical Security team is looking for a forward thinking, results-oriented, innovative and inspirational leader with proven results building high performing teams. The candidate will have the ability to develop strategy, execute and lead data center (DC) security operations across multiple sites.

As a Cluster Security Manager, you will be expected to implement and verify compliance with security procedures, standards and policies; while optimizing the effectiveness and efficiency of physical security at our facilities. You will champion new initiatives for the physical security team and oversee implementation in coordination with multiple business partner teams. The candidate will have experience leading cross-functional teams, writing security strategies, driving processes to achieve industry-leading security and driving down costs through process improvement and technology enhancement.

You will be expected to operate with autonomy, complete discretion, and your work will require significant creativity and judgment. The ideal candidate will be confident, decisive, influential and an innovative leader who can communicate a compelling and comprehensive set of outcomes to be achieved. You will have the presence and influence to define and enforce high standards for programs you lead, implement and monitor at all levels.

You must be comfortable with ambiguity, and be able to define structure, processes and standards where none yet exist. You will deliver on the physical security mission and tenets; mitigating risk and balancing tradeoffs in cost, efficiency and operational challenges.

Key job responsibilities include:

• Building trust, establishing and maintaining customer relationship with data center business partners to execute a comprehensive strategy that enhances security, while enabling our partners to build customer capacity.
• Planning, developing and implementing security plans and security programs such as Emergency Response and Crisis Management, Physical Security, Incident Management, while coordinating site investigations with the Global Intelligence and Investigative team.
• Maintaining an extensive knowledge of complex industry trends, current security issues and security technology, and updating management on risk and threats against AWS employees and infrastructure.
• Performing continual risk analysis for the data center sites, particularly with respect to level of crime, terrorism, workplace violence, and threats from natural and man-made disasters.
• Providing leadership and best practices on security policy and practices to on-site data center management.
• Identifying vulnerabilities early and designing and implementing a strategy to close existing or emerging security gaps and seams.
• Providing leadership and clear guidance and direction to AWS Data Center staff as well as contract security staff to achieve current and long-range strategic security program objectives.
• Supporting regional and global security leadership in conducting investigations of significant threats and/or the loss or misappropriation of assets.
• Developing and implementing security standards and procedures for all contract site security coordinators.
• Liaising with local, state, federal, and international law enforcement agencies for the locations of the Data Centers.
• 25% travel required both domestic and international.

A day in the life includes ensuring the security team is set up for success by promulgating clear guidance and direction, providing proper resources, and supporting employee career development. Additionally, the role requires continuous coordination with team stakeholders in Operations, HR, Logistics, Design and Engineering, and Construction, to ensure security services are synchronized with other business processes. The role requires a strong commitment to hiring in order to find the right candidate for demanding roles, while coping with a tight labor market.

About the team: AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You'll collaborate with people across AWS to help us deliver the…