Engineering Operations Technician; AWS

Job  | Amazon Data Services, Inc.

As a Data Center Engineering Technician, you will maintain, operate, and troubleshoot mission‑critical data center facility equipment— including standby diesel generators, fuel systems, 3‑phase electrical systems, UPSs, PDUs, wet‑cell batteries, CRAC units, centrifugal chillers, cooling towers, water treatment systems, air handlers, pumps, and motors. You will also support fire/life safety equipment, building automation systems, and general facilities equipment.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLAs).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Produce technical writing to support the change management program.
• Manage daily work requests to resolution, and execute projects from conception to completion.
• Provide on‑site support for contractors, subcontractors, and vendors, ensuring all work complies with established practices, procedures and local legislation.
• Adapt work schedule to site needs, including shifts up to 12 hours and possible on‑call rotations. The role may support more than one location/site.

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently.
• Participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of the assigned facility.

• 2+ years of experience with Microsoft Office products and applications.
• 2+ years of electrical and mechanical experience.
• Ability to work on a flexible schedule, including days, nights, and/or weekends.

• Experience working in a data center or mission‑critical facility (e.g., hospital, military facility, public safety facility).
• Associate or higher education in a related field.
• Experience with reading and writing procedures, technical documents, and engineering drawings.

NOTE:

Amazon does not sponsor for immigration, including for H-1B, TN, and other non‑immigrant visas, for this role.

NOTE:

Lump sum stipend will be provided to eligible candidates who relocate for this position.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.