Shift leader, Restaurant​/Food Service

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons and Team Leaders perform their job responsibilities and meet expectations across their roles.

May perform any or all of the following duties:

• Consistently provides a quality product and customer service experience that delivers total customer satisfaction
• Strives to improve the skills and performance of all Crew Persons
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities
• Complies with all Company policies and procedures regarding business and personnel practices
• Models and encourages Company shared values
• Demonstrates effective oral and written communication skills with internal and external contacts
• Attends training to stay current on industry trends
• Participates in company meetings, webinars, and conference calls
• Performs other duties or special projects as assigned based on business needs

• Approximately 2-3 years of experience and/or education demonstrating knowledge of restaurant management
• High School Diploma or GED required
• Excellent planning and time management skills
• Team building skills
• Investigative and problem-solving skills
• Ability to troubleshoot cash handling problems
• Reliable transportation, valid driver’s license, and proof of insurance required
• Must have a telephone or reliable communication method and be accessible for restaurant needs
• Bi-lingual skills are a plus
• Strong analytical and organizational skills with the ability to identify and implement process improvements for positive business results

Fast-paced environment with kitchen equipment in tight quarters.

• Stand for long periods
• Bend and stoop
• Work around heat
• Lift 50-75 lbs comfortably
• Work with various cleaning products

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Management and Manufacturing
• Industries:
  Restaurants