Rapid Response Workforce Specialist

Rapid Response Workforce Specialist

Organization:
Job & Family Services

Agency Contact Name and Information: odjfscareerso.gov

Work Location:

OMJ Stark County 822 30th Street Northwest Canton, OH 44709

Primary

Location:

United States of America-OHIO-Stark County-Canton

Compensation: $28.76

Schedule:

Full-time

Classified Indicator:
Classified

Union: OCSEA

Primary Job Skill:
Customer Service

Technical

Skills:

Accounting and Finance

Professional

Skills:

Attention to Detail, Verbal Communication, Written Communication

Agency Overview

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:
Cash and Food Assistance Employment Services and Workforce Development Unemployment Insurance Adult Protective Services Child Support Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone's world! Guiding Principles We will be a leader in customer satisfaction. We will have a reputation that attracts and retains talented, diverse, and dedicated employees.

We get better at what we do every day.

Job Description

The Office of Workforce Development (OWD) administers several federal workforce programs and oversees a network of local Ohio Means Jobs  centers, which provide free job training and other services for Ohioans looking for work and employers seeking workers. OWD also assists job seekers through , an online job matching system that brings both employers and job seekers to one easy-to-use website.

Learn more about the office by visiting the ODJFS OWD webpage.

What You Will Do:

• Assist employers and their potentially affected workers who experience layoffs and closures (reactive services) or need services to avert layoffs and closures (proactive services)
• Build successful partnerships and work collaboratively with the local partners (county staff) or your assigned counties/local workforce areas as well as employers in those areas
• Each Account Executive will cover approximately 15-25 counties in a geographical area. You may serve as backup to your peers in other geographical areas as needed
• Research layoffs and closures
• Outreach to employers
• Establish rapport, and nurture on-going relationships with partners and impacted employers
• Attend local partner meetings
• Organize and lead initial employer meetings where you promote Rapid Response services to impacted employers
• Present the standardized Rapid Response PowerPoint Presentation to dislocated workers at Rapid Response Reemployment Sessions both in person or virtually (as requested)
• Assist with resume and interviewing workshops, job fairs and hiring events as needed
• Follow the Rapid Response Delivery Process
• Case management and data entry
• Other duties as assigned

Recommended

Skills:

• Strong verbal communication
• Public speaking
• Presentation delivery
• Strong written skills
• Navigating a computer and technology
• Team player
• Multitasker
• Flexibility

Schedule:

Full-time

Hours:

Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location:

OMJ Stark County 822 30th St., N.W. Canton, OH 44709

Travel:
Travel is required for this position. You will need to provide your own transportation to provide services to employers in your coverage area (and sometimes outside of your normal coverage area). Mileage is reimbursable. On occasion you may be asked to assist with other projects/duties inside or outside of your normal reporting locations. Overnight travel may be required.

PN(s):

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

* Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

The ideal candidate, at minimum, must have the following:

• Option 1: 18 mos. trg. or 18 mos. exp. in state & federal regulations governing implemented training &/or employment programs; AND 18 mos. trg. or 18 mos. exp. in public relations; AND 12 mos. trg. or 12 mos. exp. in labor market data & employment trends; AND 6 mos. trg. or 6 mos. exp. in operation of computer terminal &/or personal computer;
  
  AND Must provide own transportation
• Option 2:
  Equivalent of Minimum Class Qualifications for Employment noted above

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