Office, Facility and Computer

Description

Position Title:

Office Operations Specialist

Employer:

Workforce Initiative Association

Work Location:

In-Person, Canton, Ohio

Employment Type:

Regular, Full-Time, Non-Exempt

Compensation: $20.51 to $23.08/hour; $40,000 to $45,000/annually; commensurate with experience (based on 37.50 work week|1950 hours per year)

Are you a hands‑on problem‑solver who's just as comfortable troubleshooting a printer jam or a login issue as you are coordinating a vendor visit or keeping the office supplied and running? Join our team as our Office Operations Specialist and be part of a group that values your versatility, invests in your growth, and gives you the tools to make a real difference.

We are looking for someone who's technically capable with basic computer troubleshooting, organized and efficient in managing day‑to‑day administrative and facility needs, strong in verbal and written communication, and genuinely committed to keeping our office running smoothly — someone who brings a professional, positive attitude to every interaction.

The Office Operations Specialist oversees the daily operations that support the organization’s administrative, technology, and facility functions. This position is responsible for coordinating information technology and communications systems, purchasing and administrative activities, and maintenance needs. The Office Operations Specialist ensures smooth and efficient office operations while supporting the goals and mission of the organization.

the essential functions include, but are not limited to, the following.

• Provide administrative support and assist management in adhering to office procedures.
• Assist with CFIS CLT entry and other accounting support.
• Coordinate conference registrations and travel arrangements for staff.
• Maintain organized records of contracts, vendors, and service agreements.

• Manage purchasing activities in accordance with established procurement policies.
• Track purchase requisitions, prepare purchase orders, place orders, and resolve order or billing discrepancies.
• Assist management with major procurement projects and vendor negotiations.

• Coordinate maintenance and supply activities for all organizational facilities and equipment.
• Schedule services, obtain quotes, and manage vendor relationships for facility upkeep.
• Be available to respond to after-hours facilities or IT emergencies when needed.

• Coordinate with contracted IT, software, and telecommunications vendors by scheduling work, sharing information, and relaying staff needs or issues.
• Provide basic user assistance and help with simple troubleshooting, support tickets, and organizing equipment maintenance.
• Support planning and coordination of routine technology updates and upgrades performed by vendors.

Perform any other duties or tasks consistent with the nature of this position and the goals of the organization.

• Associate degree from an accredited college or university or three to five years of related experience/training, or an equivalent combination of education and experience.
• Strong communication and team‑building skills with the ability to communicate effectively in both written and verbal form.
• Demonstrated ability to exercise sound judgment and collaborate effectively across all levels of the organization.
• Proven ability to maintain confidentiality regarding customer and staff information.
• Skilled in vendor and supplier negotiations.
• Strong organizational and multitasking abilities with attention to detail and deadlines.
• General knowledge and experience…