Business Development Specialist - Canton Service

Key Responsibilities

• New Business Prospecting — Identify and pursue commercial/industrial clients through cold outreach, networking, site visits, and referral channels.
• Service Agreement Sales — Sell preventive maintenance contracts for HVAC and plumbing systems, tailoring scopes to client needs and equipment conditions.
• Pipeline Management — Maintain an active pipeline, track opportunities, and forecast revenue using CRM tools.
• Client Needs Assessment — Conduct site surveys, review mechanical/plumbing systems, and collaborate with service managers to develop solutions.
• Proposal Development — Prepare and deliver proposals, pricing, and scopes of work for service agreements and small projects.
• Relationship Building — Develop long‑term partnerships with facility managers, property managers, and building owners.
• Cross‑Functional Collaboration — Work with service technicians, dispatch, and project teams to ensure customer satisfaction and retention.
• Market Intelligence — Monitor competitor activity, industry trends, and local market opportunities.

• 3–5+ years of B2B service sales experience (HVAC, plumbing, mechanical, or facilities services preferred).
• Strong understanding of HVAC systems and commercial plumbing components.
• Proven ability to generate leads and close service agreements.
• Excellent communication, negotiation, and presentation skills.
• Ability to read or interpret mechanical drawings and equipment lists (preferred).CRM proficiency (Salesforce, Hub Spot, or similar).
• Valid driver’s license and willingness to travel locally.

• New service agreement revenue
• Number of qualified leads generated
• Proposal volume and close rate
• Customer retention and satisfaction
• Growth of assigned territory or vertical market

• Base salary + commission
• Commission tied to service agreement revenue and margin
• Vehicle allowance
• Benefits package, 401K, PTO