Business Analyst

We're seeking a tech‑savvy Business Analyst who understands how systems work and can quickly contribute. The ideal candidate is a strong communicator and problem‑solver, comfortable working with stakeholders at all levels, highly organized, and able to use tools (including AI) to work efficiently. We value confidence, curiosity, and a get it done mindset.

This position is based on‑site in North Canton, OH, within a campus environment that includes a cafeteria, coffee café, and gym.

Please note:

Sponsorship and relocation are not available for this position.

This position is responsible for performing requirements gathering/elicitation and analysis in order to understand current state processes, complex business rules and desired future states of corporate initiatives and projects.

• Performs requirements gathering/elicitation and analysis in order to understand current state processes, complex business rules and desired future state.
• Performs Requirements Management managing and maintaining requirements and design information from inception to project closure ensuring that the details of the requirements are fully documented, communicated, understood and implemented.
• Analyzes requirements, forecasting the impact of the changes proposed; defining assumptions, dependencies, risks and constraints.
• Creates and maintains documentation to include Business Requirements Documents (BRD), System Requirements Specifications (SRS), use cases, use case diagrams and Requirements Traceability Matrices, ensuring the final product meets or exceeds customer expectations.
• Verifies requirements by clarifying any vague or conflicting details and ensuring the final list of requirements are clear, concise and feasible.
• Validates requirements by evaluating the requirements with regard to priority and relevancy to the project.
• Validates and obtains approval for all business requirements and related deliverables.
• Proficient in business/technical writing, business process modeling and business process flow.
• Proficient with requirements elicitation techniques such as interviewing, questionnaires, surveys, user observation, analysis of existing documentation, workshops, storyboarding, prototyping, etc.
• In depth knowledge of project management and software development life cycles, including waterfall and agile methods; documenting requirements according to the selected methodology.
• Extensive experience in developing use cases, creating screen mockups and conducting gap analysis.
• Analyzes the BRD and SRS documents, creating technical design specifications, diagrams and flowcharts for developers to follow.
• Adhere to the established Departmental Policies, Procedures and Guidelines.
• Maintain individual development plan; training to keep current in KAG standards, procedures, business functions, company goals and business analyst competencies.
• Participate in departmental activities as needed.
• Help train and orient more junior team members in departmental functions or customers in system related functions business analyst related competencies.

• A 2 or 4-year degree in computer science or related equivalent experience.
• Past hands‑on experience developing applications, preferably using Microsoft’s .Net development environment.
• Relational Database knowledge, specifically DB design and normalization
• Project Management working knowledge.
• Proficient use of the MS Office Suite including Word, Excel, PowerPoint, Visio, etc.
• Strong analysis, design, documentation and presentation skills.
• Excellent oral and written communications skills

Note:

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

KAG offers an excellent compensation and benefit package including medical, dental, vision, prescription, life, and 401k, as well as an onsite gym, cafeteria and coffee bar.

Kenan Advantage Group, Inc. is an equal opportunity employer. No person will be discriminated against in any aspect of their employment on the basis of any status or characteristic protected by applicable federal, state or local law.