Czech Customer Service Agent – Entry Level

Work Model

Remote (position to be carried out from Greece)

Required – paid relocation package available

Full-time

Czech (fluent)

Czech-speaking Customer Service Agents for a remote customer support function. Entry-level candidates required to relocate to Greece before the start date.

• Support customers in Czech via phone, email, and online communication tools
• Respond to inquiries related to services or products following defined processes
• Resolve customer concerns in a timely and accurate manner
• Record interactions and solutions in internal case management systems
• Maintain service quality standards and operational guidelines
• Escalate issues that require further review or specialized support

• Fluent written and spoken Czech
• Good command of English (level B2)
• No previous customer service experience required
• Basic computer skills and ability to adapt to new systems
• Clear communication skills and problem-solving ability
• Capacity to work independently in a remote environment
• Willingness to relocate and reside in Greece

• Full-time employment contract
• Paid onboarding and training
• Remote working arrangement based in Greece
• Paid relocation package
• Employment benefits in line with local labor legislation

All applicants will be considered based on their qualifications and suitability for the role.