Team Member, Customer Service​/HelpDesk

221 Applegrove St NW, North Canton, OH 44720

Sgt. Clean Team Member are responsible for delivering the highest standard of customer service, making sure that our customer's needs are not only met but exceeded. This role is crucial to the continued success for Sgt. Clean Car Wash. You are the company’s first impression for the customer and we take this position very seriously.

• Hold yourself accountable as the first impression of our company and the facility. You are Sgt. Clean “Ambassador of first impressions”.
• Greet our customers promptly and courteously when they arrive at the car wash.
• Advise customers as to which car wash may be best suited for their vehicle and inform the customer of our unlimited car wash plans and any specials.
• Possess a high level of proficiency in our wash packages, unlimited plans, process, procedures and other wash services.
• Assist in the wash process from time to time as loader/sender
• Perform duties such as vacuum, drying vehicles, window cleaning, dash/console cleaning, vehicle cleaning, machinery and equipment.
• Ability to work in a fun, fast paced, production-oriented environment;
  Must be able to work outside
• Maintain a neat and professional appearance
• Be positive, friendly, upbeat and personable
• Ability to work flexible days and hours;
  Full Time positions must be able to work 30-40 hours per week

• Excellent interpersonal and oral communication skills
• Friendly, energetic attitude
• Maintain a high level of professionalism
• Must be reliable and value integrity
• Goal oriented with an eagerness to learn
• Valid Driver's License
• High School Diploma; or equivalent
• Sales, car wash and/or automotive experience a plus

Direct Report:
General Manager

• Compensation range $14
• 401k and up to 3% company match
• PTO per company policy