More jobs:
Customer Experience & Technical Service Leader
Job in
Canton, Stark County, Ohio, 44701, USA
Listed on 2026-08-27
Listing for:
Hendrickson
Full Time
position Listed on 2026-08-27
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Hendrickson seeks a Technical Customer Service Manager to own the end-to-end customer experience, from order entry through delivery and post-sale support, including technical service and warranty management.
You will lead cross-functional teams across Customer Service, Operations, Engineering, and Quality to drive improvements, monitor KPIs, and ensure timely issue resolution. Strong leadership and data-driven mindset are essential for success.
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