Director of Financial Aid

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Full Time Malone University, Canton, OH, US

3 days ago Requisition

Biblical Principles and Expectations: All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further Malone’s mission to provide students with an education based on biblical faith in order to develop men and women in intellectual maturity, wisdom, and Christian faith who are committed to serving the Church, community, and world.

I. University Overview

Malone strives to provide an education that produces graduates with a love of truth and a vibrant, mature faith. Our intent is that students attain the wisdom, knowledge, and skills necessary to serve, engage, and transform the communities in which they live and work. To this end, we provide the curricular and co‑curricular context in which to pursue the following educational goals:
Understand and critically engage those bodies of knowledge and cultural influences that have shaped the world;
Understand the biblical, historical, and theological foundations of the Christian faith;
Think critically and creatively and communicate effectively in multiple contexts;
Attain expertise in at least one profession or academic discipline and lay the foundation for meaningful work or further studies at the graduate level; and explore the implications of the Christian faith for all areas of living, including intellectual, spiritual, and community pursuits.

II. University Expectations

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds Malone in prayer
• Participates in community worship as schedule permits
• Demonstrates behavior aligned with Malone’s Mission, Foundational Principles, Doctrinal Statement and its Community’s General Principles
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

III. Job Summary

Oversee the administration and distribution of federal, state, and institutional funding, including grants and scholarships, for Malone University students. Establish and maintain comprehensive financial aid protocols while ensuring strict regulatory compliance across all aid processing. Direct the monitoring of aid accounts and lead the creation and implementation of strategic policies for financial aid programs. Manage the recruitment and supervision of departmental staff, including defining roles, evaluating performance, and fostering a collaborative team environment.

Resolve personnel matters and provide necessary resources and training to ensure operational excellence. Coordinate all engagements with internal and external auditors, serving as a primary liaison to the U.S. Department of Education and the Ohio Board of Higher Education.

IV. Essential Duties and Responsibilities

• Reflect, articulate, and promote the mission, vision, and identity of Malone University, both internally and externally, ensuring alignment with university values.

• Train, supervise, and evaluate office staff while providing backup support for all responsibilities.
• Update and maintain the office’s policy manual, website, and Net Price Calculator.
• Prepare and manage the departmental budget, overseeing financial aid operations and systems.

• Take appointments with students and parents, offering financial counseling and workshops.
• Package financial aid for new and returning students, including adjustments for changes in enrollment, residency, and employment status.
• Process withdrawals, refunds, and aid revisions, ensuring accuracy and compliance.

• Ensure compliance with Federal Student Aid, NCAA, and institutional policies, maintaining up-to-date knowledge of legislative and regulation changes.
• Monitor Federal Work‑Study and satisfactory academic progress for aid eligibility.
• Complete required surveys, reports, audits, and strategic data analyses to support institutional goals and maintain…