Lab Secretary - Pathology

Pathology Laboratory Assistant

Position Summary Under the supervision of the Pathology Laboratory Assistant Manager, provides administrative and secretarial support to pathologists, lab management and pathology laboratory staff. Daily responsibilities include answering and directing calls, processing requests for finalized pathology reports, pulling slides and tissue blocks for internal and external requests, documenting and tracking slide and tissue block activity and consult cases, and maintaining departmental records.

Performs additional administrative duties necessary to support efficient Pathology laboratory operations.

Department Summary The Pathology Laboratory supports patient diagnosis and treatment by providing comprehensive Surgical Pathology, Cytology, and other Pathology laboratory services. The department works closely with physicians, clinical departments, and outside healthcare providers to ensure accurate and timely diagnostic information. Pathologists, laboratory professionals, and support staff work collaboratively to maintain quality, patient safety, confidentiality, and regulatory compliance.

Qualifications High school diploma or equivalent required. Previous healthcare, laboratory, or medical-office experience desired. Knowledge of medical terminology preferred.

Skills Ability to multitask, prioritize responsibilities, and maintain focus. Proficiency with Microsoft Office applications. Strong typing, computer, and data-entry skills. Strong organizational skills and attention to detail. Effective professional, customer service, and telephone communication skills. Ability to work independently and use professional judgment. Ability to communicate professionally and work effectively with pathologists, laboratory management, and staff. Strong attention to detail.

Responsibilities Expectations Perform duties in an efficient and timely manner in accordance with established procedures. Exercise professional judgment to recognize, prioritize, and facilitate varying tasks and job duties. Answer, screen, and direct calls appropriately. Use High Reliability Organization (HRO) Tools and Tones to communicate effectively and professionally. Type memos, recommendation letters, and other materials as requested. Open, sort, and distribute mail.

Organize, scan, copy, file, and maintain departmental paperwork and records. Enter Information Technology help-desk tickets upon request. Maintain patient, employee, and departmental confidentiality. Perform other administrative duties as assigned.

Department Responsibilities Expectations Coordinate meetings and other activities for pathologists. Coordinate consult cases, including status monitoring and follow-up. Respond to requests from outside provider offices by verifying the requester, locating and printing finalized pathology reports, and securely transmitting them through approved email or fax methods. Pull requested slides and tissue blocks for internal reviews and external consult cases. Prepare required consult documentation and correspondence.

Document and track slide and tissue block requests, consult cases, status, and return of materials using established logs and procedures. Refile returned slides and tissue blocks in the appropriate storage location. Scan documents into the Lab Information System (LIS).

Working Conditions Part-time position working 20 hours per week, Monday through Friday, during first-shift afternoon hours. Department hours are 6:30 a.m. to 5:00 p.m., with the employee’s specific hours scheduled by the Pathology Laboratory Assistant Manager. No regularly scheduled weekends, holidays, or on-call responsibilities. Position is based at Aultman Main Campus. Work is primarily performed in an office setting within the Pathology Laboratory.

Work requires the ability to manage interruptions and changing priorities while maintaining accuracy and confidentiality.

Physical Addendum Demands Frequency Remarks Lifting 0-10 lbs Occasional 10-33% Lifting 10-20 lbs Never Lifting 20-35 lbs Never Lifting 35-50 lbs Never Lifting 50-75 lbs Never Lifting 75-100 lbs Never Lifting over 100 lbs Never Forward Reaching Occasional 10-33% Overhead Reaching Occasional 10-33% Standing Occasional 10-33% Walking Occasional 10-33% Sitting Frequent 34-65% Climbing Never Stairs/Ladder Never Bending/Stooping Never Twisting/Turning Occasional 10-33% Kneeling/Squatting Never Crawling Never Pushing/Pulling 0-10 lbs Occasional 10-33% Pushing/Pulling 10-20 lbs Never Pushing/Pulling 20-35 lbs Never Pushing/Pulling 35-50 lbs Never Pushing/Pulling 50-100 lbs Never Pushing/Pulling over 100 lbs Never Carrying 0-10 lbs Occasional 10-33% Carrying 10-20 lbs Never Carrying 20-35 lbs Never Carrying 35-50 lbs Never Carrying 50-100 lbs Never Carrying over 100 lbs Never Grasping/repetitive sustained Occasional 10-33% Fine motor coordination Frequent 34-65% Vision:
Near/Far/Color Continuous 66% of the day Hearing: ordinary conversation/other Continuous 66% of the day