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Guest Service Specialist

Job in Canton, Stark County, Ohio, 44701, USA
Listing for: Workstream
Full Time position
Listed on 2026-07-24
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17 - 19 USD Hourly USD 17.00 19.00 HOUR
Job Description & How to Apply Below

Guest Service Specialist

Gervasi Vineyard

Canton, Ohio

Duties
  • Checking guests in and out and compiling a report at day's end
  • Preparing audits based on the front office ledger
  • Assisting guests with purchasing event tickets, buying merchandise, making reservations etc.
  • Assisting guests, in person or over the phone, with inquiries including but not limited to information regarding events, specific venues etc.
Requirements
  • Opera Cloud experience is a plus but not mandatory.
  • High School Diploma or equivalent
  • Minimum 1 year hotel experience required
  • Customer relations experience, preferably in the Hospitality industry
  • Strong working knowledge of computer software such as Word, Outlook, and Excel
  • Numeracy skills
  • Administrative skills
Benefits
  • Pay: $17.00-$19.00 an hour
  • Employee PERX
  • Discounted meals
  • Medical
  • Dental & Vision
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
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