Applications Administrator

Purpose of Position

The primary purpose of the Applications Administrator is to participate in the overall design, implementation and ongoing management of applications and services that support the business needs. Work with business and technical organizations to define and implement solutions to improve current and future business plans and objectives. Provides support services to internal and external customers for complex, technical and configuration issues related to production applications.

Manages the effective use of existing applications and evaluates business and end user needs to ensure their alignment with the overall organizational strategies. The Applications Administrator is also responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for business operations. This individual guides and assists the user group on issues related to the design, development and deployment of mission‑critical information and software systems.

• Ensure application meet business requirements and system goals, fulfill end‑user requirements and identify and help resolve systems issues
• Effectively communicate with all levels of organization
• Serve as expert (SME = Subject Matter Expert) in the front and back end of all applications
• Review and analyze existing applications effectiveness and efficiency and then develop strategies for improving or leveraging these systems
• Collaborate with analysts, designers, and system owners in the testing of new software programs and applications
• Evaluate, install, configure and deploy new applications, systems software, products and/or enhancements to existing applications throughout the enterprise
• Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Contribute to pre‑testing phase of development by evaluation proposals in order to identify potential problem areas, and make the appropriate recommendations
• Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications
• Develop and communicate training and documentation for end users
• Act as liaison between the business and IT
• Process Improvement:
  Continuously reviews, recommends and implements improvement steps, as needed or directed.
• Seeks supervisory guidance/approval as appropriate.
• Portrays professional image: follows dress code, communicates with internal and external customers in a professional manner, including appropriate verbal and written grammar.
• Promotes and demonstrates professional standards to enhance the development of the department.
• Practices ethical conduct.
• Meets acceptable attendance and punctuality expectations (excluding FMLA).

The above statements reflect the general duties considered necessary to describe the principle functions of the job as identified, and shall not be considered as a detailed description of all the work requirements that may be inherent to this position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, or protected veteran status. Ault Care is an EEO/AA Employer M/F/Disability/Vet.

• Education:
  
  Bachelor's degree with major in Business Administration, Computer Science, or related area preferred. Equivalent experience will be considered.
• Experience:
  
  Four year of related experience or equivalent combination of education and experience, Must have experience in Information Systems, preferably in an insurance setting.

• Office environment with moderate noise level.
• Frequent sitting, use of hands/fingers across keyboard or mouse, and long periods working at a computer.
• Occasionally walking, standing, twisting/turning and reaching upward or forward during work day.