Service Manager

A high-growth, multi-state home services organization is seeking a Location Manager to oversee warehouse operations and a large crew of technicians, driving exceptional customer execution and peak warehouse performance. This role is central to managing a geographic footprint that contributes to $100M in annual revenue and shapes the success of a key business region.

The Location Manager will oversee all aspects of the Canton facility — from warehouse organization and inventory to crew scheduling, technician management, and daily operational flow. This is a hands‑on leadership role requiring a visible presence on the floor, strong communication, and the ability to manage multiple moving parts.

• Oversee day-to-day operations of the HVAC warehouse and field dispatch out of the Canton location
• Directly manage and lead large crews of HVAC technicians — handling scheduling, performance, and accountability
• Ensure warehouse is organized, stocked, and operating efficiently with proper inventory controls
• Serve as the primary point of contact for technicians — resolving issues, removing obstacles, and maintaining team morale
• Partner with ownership and senior leadership to align operations with company growth goals
• Enforce safety standards, company policies, and operational procedures across the team
• Track team performance and provide coaching, feedback, and corrective action as needed

• Proven experience managing large crews or teams in a trades, warehouse, or field operations environment
• Strong people management skills — able to lead, motivate, and hold accountable a high‑volume technician workforce
• Hands‑on, visible leadership style with a strong floor presence
• Highly organized with the ability to manage multiple priorities simultaneously
• HVAC industry experience preferred but not required — operations or trades background strongly valued
• Clear, direct communicator who builds trust with both leadership and frontline staff

• Growing Company:
  Join a business expanding its footprint at high‑velocity scale
• Ownership & Impact:
  Run your location with real authority — your decisions shape how the team performs and the facility operates
• Stable Industry: HVAC is essential, recession‑resistant, and growing — this is a role with long‑term security and advancement potential
• Competitive Compensation:
  Competitive base salary, benefits, and a work environment built around mutual respect and accountability