Support Services Supervisor; BOMEast

Support Services Supervisor (BOM1) East Central

Opportunities for Ohioans with Disabilities (OOD) is seeking a Support Services Supervisor to join our team. This role plays an important part in supporting OOD's mission to help Ohioans with disabilities achieve quality employment, independence, and social security. As a Support Services Supervisor, you will oversee administrative and support functions that keep our offices running smoothly and ensure excellent service for the individuals we serve.

In this position, you will supervise and guide Administrative Professional staff, providing training and resources to help them succeed. You'll coordinate front desk and phone coverage, manage referrals, application processing, and appointment scheduling, and ensure accurate documentation in line with agency policies. Your responsibilities will also include overseeing state vehicle coordination, voter registration and records retention, as well as monitoring office supplies and facility needs.

You will model and provide technical assistance in using tools like AWARE, Tableau, Outlook, and Bookings and work closely with team supervisors to maintain efficient operations. This role requires strong knowledge of office management, supervision, and safety practices. You should be skilled in using Microsoft Office and other computer applications, and able to reason through complex situations, communicate effectively, and handle sensitive inquiries.

Leadership, organizational skills, and the ability to foster positive relationships are key to success in this position. If you are looking for an impactful opportunity to lead a team and contribute to meaningful outcomes for Ohioans with disabilities, we encourage you to apply and become part of our mission-driven organization.