Service Center Leader & Customer Success Coach
Job in
Canton, Stark County, Ohio, 44701, USA
Listed on 2026-08-06
Listing for:
FCX Performance
Full Time
position Listed on 2026-08-06
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Applied Industrial Technologies is seeking a Customer Service Manager to oversee day-to-day service center operations and lead a team of customer service specialists. The role blends administration, project management, coaching, and sales-oriented service delivery to drive metrics and customer satisfaction.
You will mentor staff, manage vendor relations, and collaborate with account managers to grow the customer base while ensuring efficient operations and strong team morale.
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