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Service Center Leader: Coaching, Ops & Customer Success
Job in
Canton, Stark County, Ohio, 44701, USA
Listed on 2026-08-22
Listing for:
Applied Industrial Technologies
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
General Management, Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
Applied Industrial Technologies in Canton, OH, is seeking a Customer Service Manager to oversee day-to-day service center operations and lead a team of customer service specialists. You will coach, mentor, and drive performance across pre-sale, sale, and post-sale activities while aligning with P&L goals.
The role emphasizes hands-on operations, leadership development, and building strong customer relationships through metrics-driven management, staff training, and process improvements to ensure
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