Canton Public Information & Health Communications Manager

Starting Salary: $59,083 (+$10 - $20/hour in benefits)

Employment with the Canton City Public Health Department comes with a full array of benefits. We offer comprehensive health insurance, paid vacations, paid holidays, a retirement plan, and sick time.

Applicants MUST submit a copy of a valid driver's license or other photo  with their application and any other pertinent documentation.

This is an open examination. To be eligible for this position, applicants must be a U.S. Citizen or have a permanent resident card. Applicants must have a bachelor's degree in Communications, Marketing, Public Relations, Journalism, Health Promotion, or other related field.

The Public Information & Health Communications Manager leads Canton City Public Health’s communications, public information, and community engagement efforts to advance awareness of public health programs, services, and priorities. Serving as the department’s Public Information Officer (PIO), this position develops and implements strategic communication initiatives, manages public messaging and media relations, and supports emergency and risk communications.

The position collaborates with internal and external stakeholders to promote community engagement, strengthen public trust, and ensure communications align with organizational goals, public health best practices, and accessibility standards. The Public Information & Health Communications Manager provides supervision and direction to the Performance Improvement & Accreditation Coordinator and supports organizational accreditation, performance improvement, and communications continuity efforts.

The ideal candidate will demonstrate a strong commitment to public health practice and embrace the mission, vision, and values of Canton City Public Health.

• Develop and manage the department’s communication plan, branding guide, and messaging strategies and campaigns for public health programs.
• Conduct audience analysis and evaluate communication campaign effectiveness using engagement and performance metrics.
• Develop communication strategies tailored to diverse populations and priority public health initiatives.
• Support internal communication initiatives that promote organizational awareness, employee engagement, emergency notifications, and consistent agency messaging.
• Regularly communicate with team members and community members.
• Collaborate with all divisions of CCPH to support communication, outreach, education, and public awareness activities.
• Develop data visualizations, infographics, dashboards, and reports that communicate public health trends and outcomes to internal and external audiences.

• Handle media inquiries, write press releases, and manage public relations for routine matters and public health emergencies.

• Supervise direct report staff: assign duties; complete employee evaluations, career development, training matrix responsibilities, and disciplinary actions (as necessary); oversee the accuracy and completeness of work, etc., in collaboration with the HPP Director.
• Create and revise processes and policies to ensure efficient department communications.
• Serve as an active member of the Division Leadership Team (DLT), collaborating on division operations, strategic planning, resource allocation, policy development, and organizational decision-making.

• Create and update content for social media, websites, and newsletters to ensure accuracy and accessibility.
• Monitor social media analytics, website traffic, and campaign performance to improve engagement and outreach effectiveness.
• Monitor and respond appropriately to public comments, misinformation, and emerging communication concerns in coordination with department leadership.
• Prepare communication performance reports and recommend strategies for improving public engagement and outreach effectiveness.
• Communicate scientific, technical, and public health information in clear, accurate, and accessible language for diverse audiences.
• Capture and produce…