Assistant Manager, Quality Assurance

Job Summary

The Quality Assurance Assistant Manager will be responsible for the support of management in the quality assurance activities for the facility in accordance with the Company’s policies, principles, and procedures. The facility Quality Assurance Assistant Manager will continuously review all the operational processes, systems, assets, and methodologies used in their department and will develop a strategic and tactical operational plan, which aligns with the objectives and strategies of the Company.

• Oversight of all quality assurance activities in accordance with policies, principles, and procedures.
• Responsible for driving the department to achieve and surpass goals and objectives, that will maximize output and minimize cost resulting in higher profitability.
• Direct and implement SOPs, methods, policies, objectives to advance their department, and ensure continuing operations to increase productivity and guarantee regulatory compliance.
• Conduct inspections and audits of facilities, processes, internal controls, and training programs for the market.
• Ensure quality, safety, GMPs and ISO standards are followed.
• Utilize Lean Manufacturing tactics including Six Sigma to identify, scope and implement processes, technologies, and systems to continuously improve product quality as well as operational effectiveness and efficiency.
• Develop and implement strategies to reduce costs including but not limited to direct and indirect labor, product materials and capital investments by improving workflow, achievement of internal project dates and improving efficiency and effectiveness of the costs of production in facilities, engineering, equipment, operations, inventory levels and holding costs.
• Utilize KPIs to monitor, adjust, reward, and optimize company operations performance.
• Partner with Compliance to meet regulatory standards for their department including document records, inventory counts, etc.
• Lead the training and development of quality staff in accordance with company policies to motivate and drive the achievement of business objectives and to build, uphold, and support the values of the Company.
• Partner with Human Resources to effectively manage the department workforce.
• Manage employee schedules, timecard records, work hours, and vacation request.
• Complete employee evaluations.
• Utilize all internal tracking systems, ERP and QMS to ensure consistent products and high-quality control.
• Creates an environment and culture that focuses on fulfilling the company’s mission, vision, and values.
• Operate as an inclusive leader; engage all associates in a manner that supports company strategy and retention.
• Establish credibility throughout the organization as an effective collaborative developer of solutions to business challenges.
• Updates job knowledge by remaining aware of new regulations, participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Perform other related duties and responsibilities as required or assigned.

• BS/BA Degree strongly preferred or equivalent combination of education and work experience.
• Minimum Three (3) years’ experience in Quality Assurance or Quality Control experience, preferably with a focus on laboratory testing.
• Two (2) years’ experience in management/leadership roles.
• Experience working with, developing, implementing, and managing QA/QC programs including risk assessments, documentation and evaluation of controls, and issue management (including executions of Corrective Action Plans).
• Good judgment, initiative, attention to detail, drive for change, getting organizational support, building ownership and commitment, making thoughtful decisions and developing others.
• Ability to define problems, collect data, establish facts, and draw valid conclusions; interpret an extensive variety of technical instructions in mathematical or diagram form.
• Ability to work independently with minimum supervision.
• Team Player with ability to build lasting productive business relationships.
• Ability to identify complex problems and review related…