Quality Supervisor - 2nd shift

About Us:

The Michigan Milk Producers Association is a dairy farmer owned cooperative and dairy processor. Founded in 1916, the MMPA serves dairy farmers in Michigan, Indiana, Ohio and Wisconsin.

Quality milk and dairy products begin on the farm and continue through every step at Superior Dairy. Michigan Milk Producers Association's family dairy farmers take pride in producing wholesome, nutritious milk with care and integrity. That commitment to quality carries forward as member milk is bottled and processed at Superior Dairy, MMPA's wholly owned subsidiary in Canton, Ohio. Founded in 1922, Superior Dairy honors its Great Lakes heritage while delivering trusted dairy products to customers in 44 states.

• Competitive salary
• Health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits
• Disability insurance
• Paid time off
• Employer-matched 401(k) retirement savings plan
• Personal and professional growth opportunities
• Employee appreciation events and recognition awards
• Employee wellness initiatives
• Employee feedback and suggestion forums

Provides leadership and direction for all food safety, quality assurance, laboratory, and regulatory compliance programs within the facility. Responsible for ensuring compliance with SQF, FSMA, PMO, FDA, customer, and company requirements through effective management of quality systems, HACCP programs, prerequisite programs, laboratory operations, audit readiness, and continuous improvement initiatives. Ensures the production of safe and high-quality dairy products while driving a culture of food safety, quality excellence, and regulatory compliance.

• Work with the plant leadership team to ensure all quality and food safety programs are effectively implemented and maintained.
• Serve as the plant PMO Coordinator, ensuring compliance with all applicable Pasteurized Milk Ordinance (PMO) requirements through routine verification, record review, facility inspections, and employee training.
• Act as SQF Practitioner/Coordinator for the Canton Plant and ensure Food Safety and Quality Systems meet or exceed internal, customer, regulatory, and third-party audit requirements.
• Manage the plant's internal auditing program by conducting GMP, sanitation, and food safety audits of operations and warehouse areas.
• Lead plant preparation and regulatory readiness for PMO, FDA, state regulatory, customer, and third-party inspections and audits.
• Maintain authority for product hold, release, disposition, and food safety decision-making to ensure compliance with customer, regulatory, and company requirements.
• Coordinate product traceability exercises and mock recalls to verify effectiveness of the plant's recall program.
• Monitor and verify compliance of pasteurization systems, CIP systems, allergen controls, HACCP plans, Food Defense, Food Fraud, and Preventive Controls programs.
• Manage environmental monitoring programs, including sampling, trend analysis, corrective actions, and verification activities.
• Own the plant's Corrective and Preventive Action (CAPA) process and track root cause investigations and effectiveness verification activities.
• Investigate and lead customer complaint resolution activities in a timely and effective manner.
• Review and trend quality and food safety data, including KPI performance, to identify risks and opportunities for continuous improvement.
• Maintain product specifications, formulations, and regulatory documentation.
• Maintain effective communication with suppliers and customers regarding quality, food safety, and documentation requests.

• Define laboratory best practices and ensure adherence to quality policies and procedures.
• Manage laboratory personnel, testing activities, and interpretation of analytical results.
• Ensure microbiological, chemical, sensory, and environmental testing is performed in accordance with approved methods and regulatory requirements.
• Review laboratory results and trends and initiate corrective actions when adverse trends or out-of-specification results occur.
• Ensure laboratory equipment calibration, verification, and proficiency programs are maintained and effective.

• Develop and maintain plant procedures in accordance with MMPA's Quality Management System and associated policies.
• Manage Food Safety documentation, including SSOPs, HACCP plans, PMO records, specifications,…