Shift Manager; Auntie Annes Belden Village - Canton, OH

Lead the Roll — Become an Auntie Anne’s Shift Manager!

Our Mission:

To create moments of joy through freshly baked pretzels and exceptional guest experiences.

Your Mission:

Bring that mission to life—every single shift.

Since day one, Auntie Anne’s has been known for golden brown pretzels, fresh flavors, and that unmistakable aroma that turns everyday moments into something special. Now we’re growing our team and inviting motivated, people-first leaders to step into a Shift Manager role.

If you’re ready to blend leadership with positivity and pride, this is your moment.

As a Shift Manager, you’re more than a supervisor—you’re the heartbeat of the store. When the General Manager or Assistant Manager is away, you keep operations running smoothly, the team energized, and guests leaving happy (and satisfied!).

What You’ll Do:

Lead the team and serve as the go-to leader during your shift

Maintain high standards for product quality, service, cleanliness, and food safety

Motivate and coach team members to deliver excellent guest experiences

Handle challenges confidently—from team needs to guest concerns

Know when to escalate issues to store leadership

Perks You’ll Love:

Key holder opportunities with open/close responsibilities

Flexible scheduling with 20–40 hours per week

Free on-duty shift meals + employee discounts on Auntie Anne’s favorites

Training and development opportunities to support career growth

Free uniforms

Eligible benefits may include: health insurance, life insurance, and 401(k)

What We’re Looking For:

Must be 18 years or older3–6 months of first-line supervisory experience preferred

Flexible availability (weeknights, weekends, and holidays)
TB clearance required (if applicable by location)0–1 year of food service or retail experience

Ability to stand, bend, scoop, and stay active throughout your shift

Comfortable working in warm and cold environments (ovens, prep areas, walk-ins)
Basic math and computer skills (Microsoft, POS systems)
Ability to taste-test products for quality

Cash handling and customer service experience a plus

Food handler certification (current or obtained within 30 days)
High school diploma or equivalent experience

Comfortable using smartphones, tablets, and POS technology

General knowledge of food service or pretzel operations is a bonus

Ready to Lead with Flavor?

Join the Auntie Anne’s team and roll your passion, leadership, and future into one great opportunity.

Apply today and help us serve joy—one pretzel at a time!