Luxury Fashion & Timepiece Manager - Jared Jeweler - Belden Park Crossings

Luxury Fashion and Timepiece Manager

The Luxury Fashion and Timepiece Manager is a supporting management position within Jared The Galleria Of Jewelry stores. This position will achieve store and individual sales goals by providing superior guest experience and expert knowledge on all fashion merchandise (diamond fashion, gold, and color) and timepiece brands. The role is responsible for overseeing fashion and timepiece sales performance, executing merchandise launches, implementing product education provided by Signet, and developing training plans to improve store performance.

Reports To: General Manager or Assistant General Manager in their absence

• Meet or exceed three of the five performance standards. Sales must be one of the three.
• No Code of Conduct written counseling within the past six months.
• DCA certified.
• Minimum six months with the company or similar experience level with another company.
• Completion of the Minimum Training Requirements training module (found on Signet Learning Portal) and passing the Minimum Training Requirements Quiz.

• Serve guests and promote store and personal sales (40% time allocated)
  • Consistently attain sales and performance standards, special event, and store promotion results.
  • Promote an environment of total guest satisfaction by prioritizing the guest’s needs.
  • Provide an exceptional guest experience by using the Clienteling system for follow‑up.
  • Monitor guest flow and match guests with appropriate team members.
• Supervise fashion merchandise categories and timepiece brands; train team members (50% time allocated)
  • Oversee implementation and administration of fashion and timepiece merchandise, including sales performance, promotions, incentives, launch executions, visual display, and merchandising.
  • Develop mastery of all fashion and timepiece merchandise as a subject matter expert to train team members on features, benefits, quality, value, warranties, services, and procedures.
  • Act as point of contact with vendor partners, completing vendor trainings, eLearnings, and incentive submissions.
  • Review weekly fashion and timepiece reports, identify improvement areas, and coordinate training plans with management.
• Collaborate with Management Team (10% time allocated)
  • Assist in recruiting, hiring, scheduling, appraisals, and performance counseling.
  • Communicate relevant information regarding personnel, security concerns, and merchandising needs.
  • Respond to guest complaints and issues promptly and courteously in partnership with the General Manager.
  • Assist management with primary responsibilities in their absence.
• Other Essential Responsibilities
  • Act in alignment with Signet’s Core Values and respect guests and team members.
  • Maintain consistent, regular, scheduled attendance.
  • Strictly adhere to all company policies and procedures, including Loss Prevention, Sales, and Credit policies, and maintain a high level of security awareness.
  • Perform other duties as assigned.

• Lead by example by attaining required daily performance standards and executing store promotions.
• Positive, enthusiastic, team‑spirited work style exhibiting Signet’s Core Values at all times.
• Analytic thinking and reasoning.
• Ability to train and develop team members and conduct store training meetings.
• Professional approach and image.
• Tactful, friendly manner when dealing with people.
• Plan, organize, follow up, and supervise the work of others.
• Excellent verbal and written communication skills, including phone etiquette.
• Accept responsibility, make decisions, delegate, and follow up as appropriate.
• Reliable and dependable.
• Operate all sales‑related equipment.

Must possess the ability to stand for long periods, reach with hands and arms, move among display cases, handle merchandise, sit, stoop, kneel, crouch, lift up to 10 pounds, and have adequate vision to discern merchandise quality.

• Required to work evenings and weekends as per store needs.
• Three nights per week or as required by the General Manager.
• Sunday on an alternating basis or as needed.
• Store hours during Special Events and key selling times of the year.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please note that while we appreciate every applicant's interest, we can only contact those selected for further consideration.