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Retail Associate

Job in Canton, Stark County, Ohio, 44701, USA
Listing for: Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.
Full Time position
Listed on 2026-06-23
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Sales, Retail & Store Manager, Merchandising
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

If you're enthusiastic about retail, excel in a team-oriented environment, and are dedicated to achieving success, we'd love to meet you! At Goodwill, we believe in the power of community and the potential of every individual. Join us as a Retail Associate and be part of a mission‑driven team that's changing lives through meaningful work and exceptional customer experiences. Plus, you'll be part of the founding team at our new store location—Belden Village.

About

Goodwill

For over a century, Goodwill has been a cornerstone of communities, dedicated to empowering individuals through skill‑building programs and services. While we're best known for our retail thrift stores, our true impact lies in the job training and employment support we provide, helping people overcome barriers and achieve economic independence.

Key Responsibilities Customer Engagement
  • Deliver exceptional customer service by warmly greeting and assisting shoppers.
  • Answer customer inquiries and provide product recommendations with a positive and professional demeanor.
  • Foster a welcoming and inclusive environment to enhance the shopping experience.
Sales & Goal Achievement
  • Support the team in meeting and exceeding sales goals and key performance indicators (KPIs).
  • Actively participate in promoting store promotions and initiatives.
Team Collaboration
  • Collaborate with teammates to overcome challenges and share best practices.
  • Participate in team meetings, offering ideas and insights to improve store performance.
Store Operations
  • Restock shelves, organize merchandise displays, and conduct inventory counts.
  • Maintain a clean, safe, and organized store environment that aligns with company standards.
Problem Solving
  • Adapt to changing business needs, multitask effectively, and stay calm under pressure in a fast‑paced environment.
What We're Looking For
  • A passion for retail and delivering outstanding customer experiences.
  • Strong teamwork and communication skills with a proactive attitude.
  • Flexibility to adapt to a dynamic retail environment and prioritize tasks effectively.
  • Experience in retail, sales, or customer service is a plus, but not required—training will be provided.
Perks and Benefits
  • Bonus incentive plan
  • Generous paid time off
  • Retirement planning with company match
  • Employee assistance program
  • Employee discount
  • Medical, dental, and vision benefits at a fraction of the premium cost
  • Short‑term and long‑term disability insurance at no cost
  • Life insurance at no cost
  • Paid holidays
  • Retirement plan with company match incentive

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.

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Position Requirements
10+ Years work experience
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