Direct Sales Associate - Canton​/Akron

Job Summary

As a Direct Sales Associate, you will acquire new customers and promote a wide variety of products within a retail location. You will become a subject matter expert on all offerings and utilize proven sales techniques to build relationships. This full‑time role offers competitive benefits, a base salary, and uncapped commissions with opportunities for personal and professional growth.

• Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
• Utilize a consultative selling approach to discover each customer’s unique needs and recommend natural gas, electricity and alternative energy products.
• Consistently achieve all sales objectives and follow established departmental goals, policies, and procedures.
• Build confidence, generate excitement, and maintain interest and professionalism while navigating objections or skepticism.
• Develop collaborative relationships with other sales representatives, retail store managers and retail employees.
• Proactively learn and demonstrate a full understanding of current product programs and offerings; communicate clearly to help customers make informed decisions.

• Highly sales‑motivated with excellent customer service, retention and sales closing skills.
• Proven understanding of the business, living the company values and committed to continuous learning and development.
• Exceptional interpersonal skills and professionalism; ability to connect with a diverse array of customers and colleagues.
• Patience, positive attitude and the ability to identify and overcome customer objections.
• Strong negotiation and closing skills focused on education.
• Ability to interpret, analyze and evaluate information relative to selling techniques.
• Time‑management and multitasking skills.
• Ability to work independently and maintain a flexible schedule to meet performance expectations.

• High school diploma or equivalent; experience in retail or a related field preferred.
• Previous experience in sales, customer retention or account management.
• Flexibility to work second‑shift hours, including evenings, holidays and weekends as needed.
• Reliable transportation to and from the job and training site(s).

• Stand for extended periods at a retail booth.
• Sit, stand and walk regularly; use hands and fingers to operate an iPad.
• Occasionally lift up to 10 lbs (iPad, training binders, marketing materials, etc.).

Applicants must be authorized to work in the United States on a full‑time basis. Sponsorship is not supported or available for this position.

Salary range: $55,000.00 – $ (base pay only). Incentive earnings, such as commissions or bonuses, are not included. The role is eligible for uncapped sales commission.

• Healthcare Essentials: comprehensive coverage including medical (plus free telehealth), dental, vision and employer health savings account contributions.
• Mental Wellbeing: robust support through Headspace and free mental healthcare visits for you and your dependents.
• Family Planning Support: assistance with Maven, paid family and caregiver leave, fertility, adoption and surrogacy services.
• Financial Readiness: 401(k) plan with company match and access to financial wellbeing tools.
• Work‑Life Balance: paid time off, tuition reimbursement, paid leaves, employee hardship fund and additional perks.

It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, veteran status or other legally protected class under applicable law is prohibited. If you require a reasonable accommodation to complete any part of the application or interview process, please contact