Outreach Specialist - Support Services Veteran Families, Counties

Outreach Specialist

Support Services for Veteran Families, Covers Multiple Counties

Full-Time, 40 Hours/Week

$40,000/Year

SCHEDULE:

8:00AM-4:00PM, Monday-Friday

GENERAL STATEMENT OF DUTIES:
Answers veterans support line and conducts outreach for homeless and at-risk veterans.

ESSENTIAL RESPONSIBILITIES:

• Answers support line to conduct screening and provide advocacy and referrals to community resources for veterans in need
• Travels to community locations where homeless and at-risk veterans congregate to ensure effective local outreach
• Conducts program screening over phone or in person with veteran households to assist in determining program eligibility
• Documents and records coordination meetings and provided outreach
• Coordinates with veteran program staff to facilitate program placement
• Works closely with the case management team to ensure seamless service delivery from outreach to program participation
• Actively participates in regular SSVF Coordinating Team meetings for the purpose of program consistency, monitoring and effectiveness
• Provides crises intervention as appropriate
• Participate in community-wide events promoting services for veterans.
• Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
• Other duties as assigned.

QUALIFICATIONS:

• Demonstrated organizational, interpersonal, and communication skills
• Willingness to learn and apply best practice models as appropriate
• Valid Ohio Driver's License and ability to meet agency requirements for driving insurability if applicable; reliable transportation
• Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).

MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS:
High School Diploma or equivalent required, college coursework preferred

MINIMUM EXPERIENCE REQUIREMENTS:
Experience with the issues of homelessness, domestic violence, chemical dependency, mental health preferred. Experience working with veterans preferred.