Family Self-Sufficiency Coordinator

Overview

Job Title:

Family Self-Sufficiency Coordinator. FLSA Status:
Non-Exempt. Pay: $22.12 per hour. Full-Time: M-F 8:00 AM - 4:30 PM.

This position is responsible for the planning, developing, implementing, maintaining, evaluating, and overseeing programs designed to increase the economic self-sufficiency of low-income families and thereby reduce their need for subsidized programs and services. Work is performed under the general supervision of senior management, with substantial independent judgment and action as needed.

• Plans, implements, directs, and evaluates the Family Self-Sufficiency Program per regulations promulgated by the U.S. Department of Housing and Urban Development and policies set by Stark Metropolitan Housing Authority.
• Develops or assists with the development of Action Plan policies for the program, with recommendations from the Program Coordinating Committee.
• Supervises and participates in preparing and maintaining program materials, reports, and records such as assessments, financial records, activity reports, and case management records.
• Maintains data regarding Family Self-Sufficiency services and accomplishments and prepares reports for the Stark Metropolitan Housing Authority, the Department of Housing and Urban Development, and community service providers.
• Serves as liaison among related departments within SMHA, including housing choice voucher, public housing, finance, and other resident services.
• Represents SMHA on special boards and committees serving residents’ needs and participates in workshops and training programs.
• Networks with community agencies, identifies leadership, and coordinates the formation and ongoing viability of a Program Coordinating Committee for services, technical assistance, and policy guidance.
• Collaborates with community agencies and mainstream providers to deliver services for clients.
• Assists with contracting through Memoranda of Agreement or contracts with community agencies to ensure ongoing service provision for clients.
• Interviews and determines eligibility for the Family Self-Sufficiency Program.
• Assesses service needs of participants; through case management, goal setting, referrals, and monitoring, assists participants in accessing appropriate services.
• Reviews case records to update and monitor client needs.
• Maintains knowledge of successful national and local efforts to assist low-income families in achieving economic self-sufficiency.
• Other duties as assigned.

• Bachelor’s degree in social services or related field and 1-3 years of experience in a social service setting involving facilitating services, case management, and assistance, or an equivalent combination of education and experience.
• Must possess a valid Ohio driver’s license and be insurable under SMHA policies.

• Strong computer skills; proficient in Microsoft Office applications. Familiarity with Yardi is desirable. Ability to learn other software as required.
• Knowledge of policies, procedures, goals, objectives, and activities as they apply to the assigned SMHA entity.
• Knowledge of HUD rules and regulations as they pertain to public housing.
• Ability to exercise initiative, use sound judgment, and make timely decisions.
• Ability to research and assist with developing grant proposals for public and private funding.
• Ability to present information clearly in oral and written form.
• Knowledge of program activities, planning, and coordination.
• Ability to develop relationships with agencies, schools, businesses, and local organizations to expand the program through community partnerships.
• Knowledge of general landlord/tenant and fair housing laws.
• Knowledge of social work and resources available through community agencies.
• Understanding of the needs and attitudes of disadvantaged populations, including youth and elderly, and ability to communicate with diverse audiences.
• Ability to maintain tact and professionalism in crisis situations.
• Ability to maintain confidentiality.
• Ability to establish and maintain effective working relationships with employees, tenants, officials, and the public.

• Commitment:
  Sets high standards of performance, pursues goals with urgency, and follows through on issues to closure.
• Customer Service:
  Strives to meet internal and external customer needs and treats colleagues as customers.
• Effective Communication:
  Communicates clearly, listens, and responds to questions and feedback.
• Responsiveness and Accountability:
  Demonstrates conscientiousness and accountability in work.

• Moderate physical exertion; ability to sit, stand, bend, stoop, climb, crouch, reach, lift up to 25 lbs, and push/pull up to 50 lbs.

• Office environment with occasional outdoor work; potential exposure to hazardous conditions; ability to work in varying temperatures and environments; may involve loud noise at times.