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Service/Parts Cashier
Job in
Canton, Van Zandt County, Texas, 75103, USA
Listed on 2026-06-02
Listing for:
Hall Auto Group
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Responsibilities:
- Greet customers promptly and courteously.
- Address customer inquiries about services, parts, pricing, and policies.
- Assist customers in understanding their invoices and service charges.
- Accurately process cash, credit, and check transactions.
- Ensure all transactions are recorded properly and handle any discrepancies promptly.
- Prepare cash deposits and reconcile cash drawers at the end of the shift.
- Generate invoices for services and parts accurately.
- Ensure that all parts and labor charges are correctly inputted into the system.
- Verify and process warranty claims as needed.
- Collaborate with service advisors and parts department to ensure seamless customer service.
- Coordinate with technicians to confirm service completion and relay information to customers.
- Maintain a clean and organized cashier area.
- Assist in inventory management by tracking parts sales and stock levels.
- Handle filing and record-keeping tasks related to service and parts transactions.
- Address and resolve customer complaints or direct them to the appropriate personnel.
- Manage refunds or exchanges following dealership policies.
- Education: High school diploma or equivalent.
- Experience: Previous experience in a cashier role or customer service preferred; familiarity with automotive services is a plus.
- Skills:
- Strong numerical and cash-handling abilities.
- Excellent communication and interpersonal skills.
- Proficiency in using computer systems and point-of-sale software.
- Ability to work independently and as part of a team.
- Personal Attributes:
- Detail-oriented and organized.
- Friendly and approachable demeanor.
- Ability to handle stressful situations calmly and effectively.
- Typically works in a dealership setting with a combination of standing and sitting.
- May require working weekends or evenings depending on the dealership's hours.
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