Disney Store: Sales Associate; Summer Seasonal
Listed on 2026-06-02
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Retail
Retail Sales, Retail Associate/ Customer Service, Customer Service Rep, General Retail
Job Summary
The Seasonal Cast Member role is a temporary, part‑time, non‑exempt position that will begin in mid‑May and conclude in August. The primary responsibility is to ensure our guests have "The Best Retail Experience in the World" by engaging them and providing an entertaining and magical experience.
Responsibilities- Supports Disney Store Mission, "Creating Magical Moments for Guests of all Ages".
- Connects with guests by asking open‑ended questions to assess need and make appropriate suggestions.
- Contributes to a high‑energy, fast‑paced environment that provides an entertaining, fun and dynamic experience.
- Assists guests in finding solutions that best meet their needs while leveraging all available resources including
- Consistently treats all guests and cast members with respect and contributes to a positive work environment.
- Takes a proactive role in maintaining Disney brand standards in guest engagement, visual and housekeeping.
- Performs cash wrap and mobile POS duties efficiently and timely while maintaining a high level of guest service.
- Performs operational tasks based on the needs of the business.
- Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct.
- Promotes and maintains a safe working and shopping environment.
- Retail/service experience preferred and ability to demonstrate strong guest‑focused engagement on and off the sales floor.
- Demonstrated success working as a member of a team.
- Ability to receive feedback and take action when appropriate.
- Maintains a professional appearance and meets Disney Store grooming guidelines.
- Job may require lifting boxes that weigh up to 40 lbs. and climbing a ladder.
- Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call‑in shifts (if permitted).
- Must be available for a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the Store's business during mid‑May to August.
- Must be able to submit verification of legal right to work in the United States.
- Must be at least 18 years of age.
- Previous experience in specialty retail or service industry.
- High School Diploma or equivalent.
This position is with Disney Stores USA, LLC.
Equal Opportunity EmployerDisney Stores USA, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law.
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