Guest Relations Associate
Job in
Cape Coral, Lee County, Florida, 33990, USA
Listed on 2026-07-09
Listing for:
Cardone Enterprises Inc
Full Time
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Guest Relations AssociateAVENTURA, FL, US
30+ days ago Requisition
Salary Range: $24.00 To $25.00 Annually
RESPONSIBILITIES- Conducts on-boarding calls for new corporate clients on company online university platform
- Acts as the first point of contact for a corporate clients after the initial sale, and provides guidance through the onboarding process
- Keeps accurate data and notes in the CRM database for client information and details
- Mana ges a Client Support team email inbox to answer client requests as quickly as possible (Zendesk)
- Learns company content in order to correctly coach clients on the material
- Participates in company events that host corporate clients
- Answering all inbound phone calls to the company
- Moderating events online for the company
- High school diploma or GED preferred
- Professional phone skills
- Experience in previous customer support role
- Strong written and verbal communication skills
- Positive attitude and desire to help others
- Competent problem solver
- Technical aptitude with the ability to learn software programs
- Ability to type around 40 words per minute, (wpm)
- Experience with Google Drive, Sheets, and Docs
- Experience with Hub Spot or other customer relationship management software, a plus
- Computer software skills including Microsoft Office, Google Suite and Mac operating systems
Position Requirements
10+ Years
work experience
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