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Member Experience Specialist - Front Desk & Retention
Job in
Cape Coral, Lee County, Florida, 33990, USA
Listed on 2026-07-15
Listing for:
YouFit
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Retail Associate/ Customer Service, English Customer Service
Job Description & How to Apply Below
You Fit Gyms is looking for a friendly Member Service Specialist to greet members and guests, handle check-ins, answer inquiries, and process transactions at the front desk. You will play a key role in supporting retention efforts and ensuring gym policies are upheld in a welcoming environment.
In this role you will be the first contact, providing top-tier customer service, managing cash and payments, and assisting with account updates while maintaining a positive, team-focused atmosphere.
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