Service Center Lead Duty Supervisor
Listed on 2026-10-06
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Pep Boys is seeking a Customer Service Lead to deliver exceptional customer experiences and to act as the on-site leader when management is not present. The CSL oversees daily service center operations, mentors team members, and ensures safety, compliance, and customer satisfaction are upheld.
The role often works opposite the Service Center Manager hours. The CSL will partner with technicians and management to drive sales opportunities and improve customer retention, while managing
For the Service Center Lead & On-Duty Supervisor position at Pep Boys, we are reviewing applications now.
Learn more about the Service Center Lead & On-Duty Supervisor role in the description above.
We appreciate your interest in this position.
Join Pep Boys and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).