Lobby​/House Attendant; Evening & Weekend Availability

Position: Lobby/House Attendant (Evening & Weekend Availability Required)
We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

About the Fenway Hotel Originally opened in 1927, The Fenway Hotel is an icon of the jazz age, playing host to notable explorers, artists, politicians, musicians and living legends in its time as an operating hotel.

The Fenway Hotel overlooks the beautiful Dunedin Channel offering views of breathtaking sunsets and gorgeous Florida waters. This Historic Jazz inspired property is a part of the Marriott Autograph Collection group. We’ve created a homage to Dunedin’s rich music history and a destination for those to get carried away in their own verse. It’s time to write your own tune with us and join the band at Dunedin’s very own jazz inspired boutique hotel.

Can you sing along? Apply today!

Voted a Top Workplace! Mainsail Lodging & Development was named a 2025 Top Workplace by the Tampa Bay Times—a reflection of our positive culture, growth opportunities, and commitment to our team. Join us!

Overview of the Role The Lobby/House Attendant is responsible for assisting the housekeepers as well as banquet personnel with their every day operational materials, amenities, and mini bar items to ensure exceptional service to all guests that is consistent and continually in accordance to the Marriott Autograph Collection standards under the franchise of Mainsail Lodging & Development. Duties include cleaning and maintaining all interior and exterior public areas.
*** Evening and weekend availability is required.

What you’ll do Strip the rooms in preparation for cleaning

Acknowledge guest in all public spaces with a warm and friendly greeting

Distribute the necessary items to the assigned housekeepers

Assist with banquet function of the hotel to include set up of tables and chairs

Take care of any guest's special requests for pre-arrival e.g. foam pillows, extra towels

Maintain all hallways to ensure they are free from dust and/or scuffs, windowsills, door frames and base boards

Sweep and/or vacuum hallways daily

Clean inside the elevators and polish elevator tracks and landings

Maintain closets in order and keep par levels to standard

Assist with the maintenance of the mini bar selections to par levels

Keep stairwells and ice machine areas free from debris

Follow scheduled shifts and follow break and lunch requirements

Deep clean on rotational schedule

Assist Operations with VIP arrivals

Assist in the restocking and reorganizing the housekeepers’ carts daily

Report any light outages, broken equipment, or room disparities to manager paying close attention to hallway areas

Assist guest with any special's requests

Ability to communicate with manager on inventory needs e.g. amenities, pillow cases, bed linen, robes, etc.

Professional communication while using technology

Respect all guests, team members, and management by maintaining a positive, friendly attitude

Ability to interact with guests and share hotel knowledge using personalization, such as using the guest name Maintain guest confidentiality following all hotel procedures

Report any suspicious activity or unusual items in room Report any irregular behavior from guests in public areas and/or in rooms

Ability to take initiative and handle assignments with limited supervision

Follow all hotel policies and procedures as outlined in the team member handbook

Maintain cleanliness and order of work area such as closets, carts, and housekeeping office

Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS according to Marriott Other duties as assigned

What you have

High School diploma or higher

Evening and weekend availability is required

Previous hospitality experience…