Shift supervisor, Management

• Trulieve is a fast-growing cannabis company focused on providing natural, carefully grown products aimed at alleviating severe medical symptoms, with a compassionate patient-centric approach involving collaboration with physicians.
• The Shift Supervisor role in retail supports management by leading and mentoring the team, ensuring excellent customer service, managing retail operations, and enforcing compliance with state cannabis laws.
• Required qualifications include prior cash handling and preferably retail management experience, strong interpersonal and leadership skills, ability to train staff, and passing background checks and drug screening.
• The position involves physical tasks, flexible 40-hour workweeks including evenings and weekends, and offers a salary commensurate with experience plus benefits, with Trulieve committing to equal employment opportunities and a drug-free workplace.

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If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

Requisition :17910

Remote Work Available:No

Job Title
:
Shift Supervisor

Departmen
t:
Retail

Reports To
:
General Manager

FLSA Status
:
Regular Non-Exempt
Pay
: $16.50

As a Shift Supervisor, you will support and partner with the General Manager and Assistant Managers to motivate and mentor retail team members. This will be the most important and primary aspect to your position. You will be inspiring a team of great people committed to creating a welcoming environment and making Trulieve the #1 dispensary. The Retail Shift Supervisor must have good communication and interpersonal skills, strong leadership and motivational skills with high customer service expectations, and strong conflict resolution skills.

Supervisory and lead responsibilities in the retail setting to support the General Manager and Assistant Managers.

Provide management and administrative support to the General Manager and Assistant Managers.

Lead by example in providing strong customer service and driving sales to meet daily sales goals.

Working knowledge of retail business operations including management of payroll and controlling expenses such as shrink and cash shortages.

Adhere to all cannabis state-specific regulations and laws, execute, and enforce compliance efforts.

Support and partner with management on all functions of the business

Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff

and retail processes.

Ability to assist with customer and employee issues, including but not limited to returns, exchanges, complaints,suggestions, and compliments.

Administrative duties to include working with POS system and reporting.

Advanced product knowledge, with ability to disseminate to and mentor associate staff members.

Ability to follow all SOPs in the dispensary environment across all departments.

Thorough knowledge, and…