Optical Coordinator - Entry Level

Tyson Eye is a fast-paced, patient-focused eye care practice committed to delivering an exceptional optical experience. Our team is energetic, supportive, and passionate about helping patients look and see their best. We are seeking a friendly, outgoing, and motivated individual to join our optical team as a Patient Coordinator / Optical Support. This is an entry-level position designed for someone who enjoys working with people and wants to grow into a future role in optical sales and consulting.

You will play a key role in creating a welcoming environment, keeping patient flow smooth, and supporting our opticians with day-to-day tasks.

Interested candidates are encouraged to complete the Predictive Index. Both assessments are available through this link:

• Greet patients and create a warm, welcoming experience
• Guide patients through the optical department and manage patient flow
• Receive patient charts from doctors/technicians and help ensure a smooth handoff to the optical team
• Notate basic recommendations or needs and help keep patients moving while opticians are assisting others
• Clean, adjust, and perform minor repairs on glasses (training provided)
• Replace nose pads and assist with basic frame care
• Notify patients when glasses or orders are ready
• Handle contact lens (CL) order-only transactions
• Maintain cleanliness and organization of the optical area
• Support opticians by assisting with non-dispensing tasks

• Friendly, outgoing personality with strong communication skills
• Positive attitude and high energy
• Ability to multitask in a busy environment
• Self-starter who takes initiative
• Professional appearance and demeanor
• Strong attention to detail and ability to follow instructions
• Interest in learning optical sales and patient care

This role is designed as a pathway into an Optical Consultant/Sales position, with opportunities to learn:
Frame styling and recommendations;
Lens options and patient education;
Sales and customer service skills

Tyson Eye is an Equal Opportunity Employer and proud to be a tobacco and drug free organization.